If you own an eCommerce store then having an effective return manager is as important as providing your customers good shopping experience. Listening to your customers' grievances and providing them a quick and satisfactory solution not only increases the brand value but also helps in customer retention. Knowband offers Magento 2 Return Manager extension which offers an efficient Return Management system which allows you to handle all of your return requests easily.

With the Magento 2 Order Return Manager extension, your customers can raise returns, refunds, or replacement requests from the front-end. The admin can reject or approve the return requests and every time a request is approved, an email to the customer is sent highlighting the approval of his return request and other proceedings. There is no advanced technical coding knowledge is needed to integrate the extension to your online store.

Benefits of the Magento 2 Order Refund extension:

1. Increases Customer Loyalty: Providing your customers with satisfactory solutions to their return requests can easily increase loyalty among your customers. With the extension, you can manage all of your return requests easily and can provide your customers with satisfactory solutions.

2. Builds Brand Value: The Knowband's Magento 2 Return Manager extension helps to increase the brand awareness of your business. By offering easy returns to your customers, you can build your brand value in the online market.

3. Rectify Product Errors: Getting return requests can also help you find your products' errors and faults. After knowing the reasons, you can start rectifying the errors to avoid more returns on your eCommerce shop.

4. Handle Return Requests Easily: The Knowband's Magento 2 Return Manager extension provides an easy to use interface by which you can check and manage all the return, replacement, and refund requests easily and efficiently.

Major Features of the Magento 2 Order Return Manager extension:

1. Offers Return Options: The extension allows the customers to raise requests for return, replacement, or refund from the front-end. The customers can choose any option while raising their requests.

2. Option to Create Return Policy: With the Knowband's Magento 2 Return Manager extension, the e-merchant can create the return policy and the terms & conditions for returns that will be displayed to the customers at the time of raising the requests.

3. Create & Customize Return Reasons: The Magento 2 Refund Order extension allows the store owner to create and modify some common return reasons from the back-end. 

4. Easy to Install and Configure: The Magento 2 Order Return Manager offers an easy to use interface and is super easy to install and integrate into your eCommerce store.

5. Check Active & Pending Returns: From the back office of the Knowband's Magento 2 Return Manager extension, the e-merchant can view and check all the active and pending returns of the online store.

6. Create Returns for Customers: The Magento 2 Order Refund extension also offers the store owner an option to create a return request on behalf of the customers if they face any issues in raising the requests.

For more details about the module, click on the below links:

Magento 2 Return Manager extension

Magento 2 Return Manager User Manual

Admin Demo

Front Demo